Status calls everywhere
One clear update
Human dispatch support
Reliable help for the work behind every load. You stay in control.
U.S. Intelligent Dispatch is building a human-led dispatch support service for owner-operators and small fleets. Start with one part of the day—status updates, paperwork, appointments, driver check-ins, or load research—while you keep control of your accounts, rates, loads, and drivers.
Human supportStart smallYour final say
Example handoff
One load, clear next steps
01Driver statusUpdate confirmedChecked
02AppointmentTime recordedReady
03PaperworkFollow-up assignedIn progress
04ProblemSent to carrier for a decisionNeeds review
The daily workload
The road is onlypart of the job.
Calls, status updates, appointment details, paperwork, and problems can pull the owner back into the weeds. A clear support plan gives the routine work a home and makes sure bigger decisions come back to you.
Paperwork waiting
Someone follows it through
Loose ends at shift change
A clean handoff
How we can help
Start with the work that is taking too much time.
We'll agree on one area to test. These are examples of what a small pilot could cover—not a promise that every service is available.
01Updates
Track loads and share updates
Follow pickup, in-transit, and delivery status, keep the right people updated, and flag delays quickly.
02Paperwork
Stay on top of appointments and paperwork
Help keep appointment details, BOLs, PODs, detention, lumper receipts, and follow-up organized.
03Problems
Bring problems to the right person
Record what happened, gather the useful details, and bring the decision to the carrier before the issue sits too long.
04Handoffs
Make shift changes easier
Pass along driver status, open tasks, and unresolved issues so the next person knows what still needs attention.
05Your approval
Prepare load options for review
When included in the written plan, gather options using your requirements. You approve the load and the rate.
You stay in control
We help with the work. You run the business.
The support is built around clear permissions, carrier-owned accounts, and a written plan. No one should have to guess who can decide what.
Your accounts stay yours
Work stays inside the systems and accounts you approve, with access limited to the people you name.
You approve the important decisions
You keep the final say on loads, rates, driver assignments, money, and any other decision that can commit your business.
We agree on the job before we start
The work, access, approvals, handoffs, and stop conditions are written down before support begins.
No hidden roles or shared logins
No double brokering, impersonation, informal credential sharing, or commitments outside the agreed support role.
Technology helps organize the work
Tools can sort updates and keep work visible. People remain responsible for judgment, approval, and follow-through.
Start small
Try one part of the operation before taking on more.
One carrier. One workflow, shift, region, or one to two trucks. Then review what worked.
- 01
Choose
Pick one workflow, shift, region, or one to two trucks. Start with the part of the day that needs help most.
- 02
Set the rules
Write down who has access, what support covers, when to call, and which decisions always come back to you.
- 03
Try it together
Start with supervision, keep open tasks visible, and talk through problems as they happen.
- 04
Review
Talk through what was useful, what needs to change, and whether it makes sense to continue.
The next step
Continue
Change
Stop
No long-term decision is assumed.Who this is for
A good fit starts with a clear problem and clear roles.
A small pilot works best when everyone understands the job before access is shared and knows which decisions always stay with you.
A potential fit
Owner-operators and small fleets with daily work that keeps falling back on the owner.
- Status updates, appointments, paperwork, or handoffs that repeat
- One person who can approve access and answer bigger questions
- A willingness to start small and review what changed
Not the model
Any setup that depends on hidden roles, shared logins, or decisions made without your approval.
- Double brokering, impersonation, or passing logins around
- Someone committing a load, rate, driver, or payment without approval
- Promises about freight, revenue, results, or coverage hours
Tell us what's taking your time
Start with the one task you want off your plate.
Email the work that keeps pulling you away from the rest of the business. We'll use the first conversation to understand how it works today, what must stay under your control, and whether a small pilot makes sense.
Email U.S. Intelligent Dispatch
shamim@usidispatch.comNo form or tracking.